Question 1

How much does carpet cleaning cost?

Accepted Answer

Prices vary depending on the size of the area and condition of the carpet. We offer free, no-obligation quotes and provide transparent pricing before any work begins.

Question 2

How long does carpet cleaning take?

Accepted Answer

Most jobs take between 2-4 hours depending on the number of rooms and the condition of the carpets.

Question 3

How long will my carpets take to dry?

Accepted Answer

Typically between 4-8 hours. Drying times vary depending on carpet type, airflow and room temperature. We have equipment that speeds up drying times which will make a considerable difference.

Question 4

Do you move furniture?

Accepted Answer

We can move light furniture where practical. We ask that valuable, fragile or very heavy items are moved beforehand.

Question 5

Are your cleaning products safe for children and pets?

Accepted Answer

Yes. We use professional cleaning products that are safe when used correctly and are suitable for homes with children and pets.

Question 6

Can you remove all stains?

Accepted Answer

While we can't guarantee the removal of every stain, we have specialist products and techniques that successfully remove many common stains including food, drink, pet accidents and general soiling.

Question 7

Do you clean sofas and upholstery?

Accepted Answer

Yes. We provide professional upholstery cleaning for sofas, armchairs, dining chairs and other fabric furnishings.

Question 8

Do I need to vacuum before you arrive?

Accepted Answer

It's helpful but not essential. We can advise on preparation when booking your appointment.

Question 9

Which areas do you cover?

Accepted Answer

We typically work within Roehampton, Putney, Barnes, Fulham, Wandsworth, Wimbledon, Kingston, Richmond and surrounding areas throughout South West London. However we do also cover Surrey and the rest of London with a small travel charge.

Question 10

Do you offer end of tenancy carpet cleaning?

Accepted Answer

Yes. We regularly work with tenants, landlords and letting agents to provide professional end of tenancy carpet cleaning services.

Question 11

How do I get a quote?

Accepted Answer

Simply call us, WhatsApp us or complete out contact form with details of the areas you'd like cleaned. We'll get back to you as quickly as possible.

Question 12

Why choose Fresh Touch Carpet Care?

Accepted Answer

We are a local South West London carpet cleaning company focused on delivering professional results, reliable service and excellent customer care. Our 5-star reveiws reflect our commitment to customer satisfaction.

Question 13

What's the difference between professional carpet cleaning and hiring a machine?

Accepted Answer

Professional carpet cleaning uses commercial-grade equipment that extracts far more dirt, allergens and cleaning solution than typical rental machines. This provides a deeper clean, better stain removal and faster drying times.

Carpet Cleaning FAQs

Answers to Common Carpet Cleaning FAQs

Frequently asked questions

How much does carpet cleaning cost?

How long does carpet cleaning take?

How long will my carpets take to dry?

Do you move furniture?

Are your cleaning products safe for children and pets?

Can you remove all stains?

Do you clean sofas and upholstery?

Do I need to vacuum before you arrive?

Which areas do you cover?

Do you offer end of tenancy carpet cleaning?

How do I get a quote?

Why choose Fresh Touch Carpet Care?

What's the difference between professional carpet cleaning and hiring a machine?

How much does carpet cleaning cost?

How long does carpet cleaning take?

How long will my carpets take to dry?

Do you move furniture?

Are your cleaning products safe for children and pets?

Can you remove all stains?

Do you clean sofas and upholstery?

Do I need to vacuum before you arrive?

Which areas do you cover?

Do you offer end of tenancy carpet cleaning?

How do I get a quote?

Why choose Fresh Touch Carpet Care?

What's the difference between professional carpet cleaning and hiring a machine?